Privacy Policy

Effective Date: July 2025
Happy Nest Feng Shui
Website: www.happynestfengshui.com

At Happy Nest Feng Shui, your privacy matters.
We are committed to safeguarding your personal information and handling your data with care and transparency. This Privacy Policy outlines how we (“the site”, “we”, “us” or “our”) collect, use, store, and share your data when you interact with our website, sign up for our newsletter and services. We adhere to the principles of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 to ensure your information is protected at all times.

Who We Are

Happy Nest Feng Shui is a UK-based business offering feng shui consultations, crystal-infused wellbeing products, and holistic guidance for women and families seeking more balance at home and within.

Whether you’re nearby or joining us from across the world, this privacy policy applies to you as a valued part of our community.

 

 The Data We Collect

At Happy Nest Feng Shui, we collect personal information to help us offer personalised support, improve our services, and provide a smooth experience across our website.

We may collect the following information directly or automatically:

  • Your name, email, phone number, and postal or delivery address

  • Details you share when booking a consultation (like home layout or personal goals)

  • Contact through phone, email, or social media

  • Survey responses, feedback, downloading free resources or newsletter sign-ups

  • Your preferences for marketing or communication

·        Payment details if you purchase a service, we do not store payment details.

·        When you use our website, we may collect your IP address, browser type, device info, and time zone, your website usage and cookies.

 

 Types of Data We May Hold

We group the personal data we collect into:

  • Identity & Contact Data – name, email, phone, address

  • Consultation & Transaction Data – bookings, purchases, and payment history

  • Technical Data – device info, browser type, IP address

  • Usage & Profile Data – preferences, feedback, and how you use our site

  • Marketing Preferences – your choices about receiving updates or offers

We only collect information that's relevant and necessary to support your experience with us.

How We Use Your Information

We use your data to:

  • Process and deliver your orders and consultations.

  • Provide personalised feng shui advice and consultations.

  • Send out free resources and newsletters.

  • Communicate with you.

  • Improve our website and services

  • Send marketing emails (only with your consent)

  • Meet legal, tax, or regulatory obligations

We always aim to use only what is necessary and relevant for your experience with us.

Lawful Basis for Processing

We process your data under the following legal bases:

  • Consent – when you opt in to newsletters or marketing

  • Contract – to fulfil services you purchase from us

  • Legal obligation – for tax or record-keeping

  • Legitimate interests – to improve our services and website

    International Customers

Even though we are based in the UK, we welcome clients globally. If you're accessing our site from outside the UK, please note that your information will be transferred to and processed in the UK. We take steps to ensure your data remains protected in line with UK standards, regardless of your location.

 Sharing Your Information and Protecting Your Data

We only share your information with trusted third parties when absolutely necessary, such as:

  • Payment processors

  • Delivery services

  • Website hosting and analytics providers (e.g. Squarespace, Google Analytics)

We never sell your data or share it for marketing by others.

Your data is stored securely password protected systems.

We only retain your information as long as necessary for the purposes described in this policy.

Cookies and Tracking

We use cookies to improve your experience on our website. These may collect anonymous data about how you use our site. You can control or disable cookies through your browser settings at any time.

 

 Your Rights

We want you to feel confident and in control of your personal data. Under UK data protection law (UK GDPR), you have the right to:

  • Access your data – You can ask for a copy of the personal information we hold about you to check that we're using it properly.

  • Correct your data – If any of your information is incomplete or incorrect, you can ask us to fix it. We may need to verify the new details first.

  • Ask for your data to be deleted – In certain situations, you can ask us to erase your personal data (for example, if there’s no reason for us to keep it anymore). Sometimes we may need to keep some data due to legal reasons, and we’ll let you know if that applies.

  • Object to how your data is used – If we're using your data based on a legitimate interest (ours or someone else’s), you can object. If we’re using it for direct marketing, you can object at any time — and we’ll stop.

  • Restrict how your data is used.

Withdraw your consent – If you've given consent for us to use your data, you can change your mind at any time. This won’t affect what we’ve done with your data in the past, but it might affect our ability to provide certain services if consent is needed. We’ll let you know if that’s the case.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites, so we encourage you to review their policies before providing personal data.

 Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here, with the effective date clearly marked.

Contact Us

If you have any questions about this policy or how your information is handled, please get in touch:

Happy Nest Feng Shui
Email: happynestfengshui@gmail.com
Website: www.happynestfengshui.com
Registered in: United Kingdom